FAQs on Job Application Process

1.    Can I apply for more than one job
       at the same time?
         Yes, based on the *job post*. A job post 
         (or posting) usually refers to 
         publishing a job offer. 

2.    How long will Khazanah retain 
       my details in their database?
         The data will be retained for 
         2 years and subsequently the 
         system will prompt you to update
         your details.

3.    If I do not find a suitable job on 
       the website, can I still submit my 
       application?
         Yes, you may upload your Resume or CV
         on your profile page under the 
         My Documents tab and we will be able
         to access it.

4.    Can I withdraw an application?
         Yes, you may withdraw your 
         application at any time. If 
         you've already received a job
         offer, you can simply decline it.

5.    How can I delete my application
       and data from the database?
         You can withdraw your application; 
         however, your data will be saved 
         in our database.

6.    Who can I contact if I require 
       further assistance in the job 
       application process?
         For further assistance on the job
         application process, do reach out to the
         SHCM Recruitment Team at
         shcmrecruitmentteam@khazanah.com.my

7.    Will I be informed if my application
       is unsuccessful?
         Yes, you will be informed of your
         application status.

8.    What are the requirements to be
       eligible for an internship?
         Applications from undergraduates from 
         any disciplines are welcome.

9.    How long is the internship duration?
         It ranges from a minimum of 2 months
         to a maximum of 6 months.

10.  I will be graduating at the end 
       of the year. Can I apply for 
       the Graduate Programme now? 
         We welcome applications from 
         final year students.

FAQs on System

1.    What browser is compatible with
       the system?
         SAP SuccessFactors support the 
         following browsers:
         1. Microsoft Edge
         2. Chromium Edge
         3. Mozilla Firefox (Latest version)
         4. Apple Safari (Latest version)
         5. Google Chrome 
              (Latest version - Please note,
              the interactive Map widget is 
              not compatible with Chrome)
         6. Microsoft Internet Explorer
           • Versions 8, 9, 10, 11      
           • Metro is not currently supported

         If your browser version is no longer
         supported by the manufacturer’s 
         developers, it may not be supported
         by SuccessFactors.

2.    Can I submit a job application 
       through mobile?
         You can submit your application 
         using a mobile browser.

3.    How do I create a profile/account?
         You may follow the following steps:
         1. Login and create a candidate profile. 
             You can set up job alerts at the same
             time.
         2. Search for roles and either upload
             your CV or apply with your LinkedIn
             profile.
         3. Complete the application form 
             questions. You can save these as
             you go.
         4. Once you’ve completed the form, 
             we’ll send you a notification.
         5. If your application is successful,
             you will be invited to an initial
             screening which may be done 
             through a telephone call.

4.    What should I do if I have forgotten
       my login details and/or password?
         You may click on Forgot your password
         and enter your registered email 
         address to reset your password. 
         The system will send you a link 
         to your registered email address.

5.    How do I reset my password? 
         You may click on Forgot your password
         and enter your registered email 
         address to reset your password. 
         The system will send you a link 
         to your registered email address.

6.    I have received an error message 
       during the application process.
       Who can I contact about this 
       matter?
         You can email the Recruitment Team at
         shcmrecruitmentteam@khazanah.com.my

7.    What should I do if I have trouble 
       uploading documents on to my 
       profile?
         You can email the Recruitment Team at
         shcmrecruitmentteam@khazanah.com.my

8.    Can I attach files to my application?
       (What is the size limit for files
       to be attached to my application?)
         You can provide attachments as part 
         of your application, or you can also
         include attachments in your profile.
         Each document file size has a default
         max size of 10MB in 
         .docx/pdf/text/image format.

9.    Can I edit a previously submitted 
       CV?
         You can re-upload updated CV on 
         to your candidate profile. However,
         for existing application, you can 
         only modify the CV if the application
         is still at the new application stage.